Communication and collaboration between return to work (RTW) stakeholders are central to the process of return to work and have been identified as an untapped resource for improving RTW processes and outcomes. Yet, communication and collaboration remain a problematic aspect of RTW with employers, health care providers and insurers expressing various dissatisfactions with the process and activities of other actors. This webinar will focus on the barriers and facilitators of communication and collaboration during RTW and how we can improve the picture.
You will learn:
- The critical features of the communication and collaboration network involved in RTW.
- How communication and collaboration fit into the stages of RTW (ideal and practice).
- The barriers and facilitators of communication and collaboration during RTW.
- Ways and means to improve communication and collaboration during RTW.
- Communication and collaboration occur across a complex network of stakeholders with varying interests and agendas, situated in different systems, and through a range of media.
- Improving communication and collaboration requires integration of stakeholder systems through media, but also recognition of a shared purpose and the importance of collective effort, perspective taking, and an integrated approach to determining RTW fit that accepts the inherent need for subjective and objective information.
How Do We Improve Communication and Collaboration in Return-To-Work?