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Work Wellness Institute Membership!

Advance your Career & Improve your Workplace

Membership Includes:
  • 350+ Lectures on Demand
  • 18 self-paced e-Courses
  • Accreditation opportunities
  • Certifications for Members Only;
    • Leadership Certification
    • Inclusivity Recruitment & Retention Certification
    • Work Wellness Ambassador Certification

Learn More about our Membership Program

Course Description

Welcome to Effective Mentoring Practices for the Workplace Job Coach. This course explores best practices for job coaching to employees, including those living with disabilities in employment-based, education or other settings. 


This course explores the information and skills necessary to be an effective coach for learners in your workplace. 


In this course, you will become familiar with the full process of becoming an effective coach. This includes learning the characteristics of a good coach, identifying the different types of learners and how the two are connected, who is accountable for what responsibilities within the coaching process, providing feedback and developing a fulsome coaching plan.  



This program is aimed at personnel who fill the role of a job coach (i.e. management, leadership, project leads) seeking to become more effective in coaching learners in their workplace.  

What You’ll Learn

By the end of this course, you will:
  • Look to increase ability in evaluating personal skills which may be used for job coaching
  • Define the role and characteristics of a good job coach
  • Identify the five characteristics of learners and their interrelation within the Coach-Learner Relationship
  • Broaden your understanding of the Coaching Process, including the key components of effective coaching and distribution of responsibilities
  • Describe the four components of the communication process
  • Look to provide increasingly fulsome and constructive feedback appropriate to the coaching situation
  • Apply your knowledge of job coaching to develop a training plan

Course structure:

Information in this course is presented through a series of animations supported by text, opportunities to test your knowledge and reflect on your learning along with a fulsome participant guide and action steps to implement your learning in the workplace. It is separated into modules and your progress is automatically saved, so feel free to complete at your own pace.

Pratiques de mentorat efficaces pour le coach professionnel 


 Vous pouvez trouver la version français de ce cours ici.


If you have been provided with a Record ID through your organization, please update your profile before enrolling in a course. In order for your certificate to be issued, your profile needs to be up-to-date prior to your enrollment. 

If you are having any issues, please contact [email protected]

Work Wellness Institute

Course curriculum

  • 1

    Effective Mentoring Practices for the Workplace Job Coach

    • Introduction

    • Pre-Survey

    • Time to Reflect

  • 2

    Module Two

    • Characteristics of a Good Coach

    • Quick Check: Finding the Characteristics of a Good Coach

    • Module Two Continued

  • 3

    Module Three

    • Characteristics of Learners

    • Quick Check: Matching Learner Characteristics to Coaching Strategies

    • Module Three Continued

  • 4

    Module Four

    • Stakeholders and the Impacts They Can Make

    • Quick Check: Has the Trainee Achieved the Learning Goal?

    • Module Four Continued

  • 5

    Module Five

    • The Coaching Process and Responsibilities

    • Quick Check: Who’s Responsibility is it?

    • Module Five Continued

  • 6

    Module Six

    • Communication Skills

    • Quick Check: Non-verbal Communication Skills

    • Module Six Continued

  • 7

    Module Seven

    • Providing Feedback

    • Quick Check: Which Feedback Technique is it?

    • Module Seven Continued

  • 8

    Course Summary

    • Course Summary

    • Action Steps in the Workplace

    • Evaluation Survey

    • Acknowledgements

    • Course Bibliography

    • Downloadable Materials